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Rental Agreement Terms and Conditions

Reservations are firm when a non-refundable deposit payment has been made. The amount is a percentage of the total charges expected.

Delivery Service is available for an additional charge. Delivery rates are based on first floor delivery to your door or dock. Additional charges are made for other than first floor delivery, excessive time involved, and areas not easily accessible to the delivery vehicle.

Delivery, setup and pickup in parks and before/after regular business hours may incur extra charges.  Public venues such as parks with specific delivery and pick up requirements, are not valid locations for online orders.  If an online order is placed at one of these venues Mad Fox Party may void order at Mad Fox Party's discretion. 

Responsibility for equipment remains with the customer from time of delivery to time of pick-up. Please be sure equipment is secured when not in use and protected from the weather. We charge replacement costs for missing items, breakage and damaged boxes.

Pick-up Service: Goods for pick-up should be assembled and available for our personnel. All items must be clean and repackaged in the same containers as delivered. Tables and chairs must be folded and stacked and in the same location as delivered. If the equipment is unavailable for pick-up on the agreed date and time, an additional charge will be made. Late hour pick-ups can be arranged for an additional charge.

Replacement costs or repair charges will be assessed on any equipment lost or damaged by the customer. A charge will be assessed on items returned but not cleaned. Please make special arrangements when you know you will not be able to clean items before they are returned. A charge will be made for all boxes or crates not returned.

Cancellation Fee: All cancellations are subject to a 25% cancellation fee. If the reservation is cancelled less than 72 hours before your event, 100% or the total rental will be assessed.

Mike W., Milwaukee

This is THE party place in the Brookfield and Milwaukee areas. Equipment is in good order, the staff friendly, knowledgeable and competent. Pricing is very reasonable and affordable...

This is THE party place in the Brookfield and Milwaukee areas. Equipment is in good order, the staff friendly, knowledgeable and competent. Pricing is very reasonable and affordable.The owner is a community minded entrepreneur who has helped me with different community projects for several years now, such as supplying tents & chairs/tables for The Gilbert Brown All Star Football Camp in Milwaukee. A great guy running a good business with good employees.

Dawn B., Madison

We can't say enough about the great job that Madison Party Rentals did for our daughter and son-in-law's wedding on July 8! Their staff worked efficiently and tirelessly to ensure that everything went perfectly--despite a very warm set up day...

We can't say enough about the great job that Madison Party Rentals did for our daughter and son-in-law's wedding on July 8! Their staff worked efficiently and tirelessly to ensure that everything went perfectly--despite a very warm set up day. Special thanks to Suman and Patrick who kept our additional requests in order, Drew and his set up crew and to Joe, who worked late on Friday night to make sure everything was perfect! We chose this company based on a recommendation from a family member who used them in 2016 and we were not disappointed. Pricing was competitive and service was great! Thank you again and we will certainly recommend you to everyone!

Kristine Mattila, Madison

We used Madison Party Rentals for a big tent, tables, and chairs for an outdoor backyard wedding. The whole process - from asking questions on the phone to picking up the items after the event was over - went very smoothly...

We used Madison Party Rentals for a big tent, tables, and chairs for an outdoor backyard wedding. The whole process - from asking questions on the phone to picking up the items after the event was over - went very smoothly. There wouldn't be anything I would change. Thanks Madison Party Rentals.

Matt and Nicole Cody, Milwaukee

We wanted to thank you for all the hard work you and your staff put in while setting up our tent and chairs for the wedding. Everything looked great and we received a lot of compliments.

JR, Milwaukee

Thank you for a splendid delivery and set up. The tent, chairs, tables, stage and dance floor--all perfect--just what we wanted. The crew who set up and took down did a great job. You made our occasion. All the above doesn't mention...

Thank you for a splendid delivery and set up. The tent, chairs, tables, stage and dance floor--all perfect--just what we wanted. The crew who set up and took down did a great job. You made our occasion. All the above doesn't mention the comfort you gave with patient replies to the numerous phone calls I made. Thank you again,

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